How to close registrations when an event is full
When an event is full and you do not want any more registrations, unpublish the event's landing page and redirect visitors to a "registration closed" page. Anyone who clicks the invitation link will then see that registrations have closed, instead of the registration form.
Close the landing page
- Open the hapily event record and go to the Lists and emails tab, scroll down to the digital assets section.
- Click Landing page to open the event's landing page and copy the link. Or navigate directly to the event landing page if you have the link handy.
- Open this page in a new tab: https://app.hubspot.com/settings/8377833/domains/url-redirects
- Click the Add URL redirect button in top right of the page
- Keep Type as standard
- Paste the Event Landing Page URL in the Original URL field
- Paste the redirect 'event closed' link in the redirect to field (see links below)
- Click Add URL redirect
- Test the update; you may need to open in incognito to test as cache can sometimes take a few minutes to update.
Which registration closed link to use
|
Event |
Link |
|---|---|
|
General (any state) |
|
|
Victoria |
https://pengana-8377833.hs-sites.com/registration-closed-vic |
If you would like a registration closed page for another state, speak to Aiden and one can be created.
Check it worked
- Open the original landing page link in a private browser window.
- Check you are redirected to the registration closed page
- Check the invitation email link also goes to the registration closed page.
Contacts who have already registered are not affected. They keep their registration and still receive their calendar invite and event communications.